reliable and productive. From managed IT support to cybersecurity
and technology solutions, CatchMark helps solve your technology
challenges.
with innovative technology solutions to help West Michigan businesses
solve problems and move forward.
While technology is our expertise, we also believe in using
our skills and resources to strengthen the communities we
serve. Giving back is part of who we are.
Managed IT Services
& Support
CatchMark Technologies provides proactive managed IT services and IT support for small and mid-sized businesses throughout West Michigan, helping keep technology secure, reliable and productive for our customers.
Technology
Solutions
From network infrastructure and Wi-Fi to security cameras, access control and technology projects, CatchMark Technologies designs and implements technology solutions for businesses throughout West Michigan.
Cybersecurity Services
CatchMark Technologies provides cybersecurity services, NIST assessments and risk guidance for West Michigan businesses, helping organizations identify risks and strengthen their security.
IT Services in West Michigan
CatchMark Technologies provides IT services in West Michigan for small and mid-sized businesses that need reliable, secure and proactive technology support.
We take the time to understand your business, identify your technology needs and provide practical solutions that support where your organization is today and where it’s going.
Trusted by Businesses Across West Michigan
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Best tech support around in West Michigan.
Levi
This is the second time Catchmark Technologies has helped my small business in time of need. Their team has been responsive, professional, knowledgeable and courteous.
Gus
Thank you, CatchMark! I had a computer issue, and you helped me fix it in a quick, economical way. I truly appreciate it!
Joe
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Had a major problem with our email at our church and CatchMark took care of it. Easy to work with, and reasonably priced. Call them with any Technical problem you're having,... Read full review
Dale
Thanks for the purchase
Bezing
Great customer service! Maybe the best! Wouldn’t call anyone else when I’m in need of tech support !
Lisa
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Great Company! They helped with my SEO for my website. Also partnered with them with their catchMark Sportsnet Which helps showcase local teens in sports for schools
Joel
Reeths-Puffer Varsity Softball Team came in for MEDIADAYS and they enjoyed every second of it!! They experience being on a podcast, creating short reels, professional action shots and a hype... Read full review
Katrina
CatchMark is a great company to work with; very responsive and great at explaining things. They are also such a community-minded organization. I love what they do for local teams... Read full review
Virginia
Latest IT Insights & Resources
Tech Files: When Technology Fails, Replacing It Isn’t Always the Answer
Imagine planning a trip to one of Michigan’s popular lake shore destinations. Before heading out, you pull up the area’s live camera to check the conditions and get a glimpse of the scenery. But instead of a live view, the camera is offline. For a local tourism organization, that camera is more than just equipment. […]
Tech Files: When the Printer Isn’t Really the Problem
It started with a printer that wouldn’t stay connected. An employee at a local business was having intermittent problems communicating with a network printer. Sometimes it worked. Other times, it didn’t. On the surface, it looked like a pretty typical printer issue. CatchMark stepped in to troubleshoot and was able to restore the printer and […]
The Policy Said You Were Protected. Were You?
The company had done the work. Cybersecurity policies were written, expectations were documented, and a Change Control Board was established to review important technology changes. Then someone asked a simple question: “Is MFA actually turned on for everyone?” No one was completely sure. That question exposed a common gap in cybersecurity programs: Writing the policy […]
Tech Files: Why One Employee’s IT Problem Might Come Before Yours
You’re trying to print something before a meeting, but the printer won’t cooperate. You’ve restarted it, checked the connection, and finally submit an IT ticket. A few minutes later, you hear that another employee can’t access the company server. IT starts working on their problem while your printer still isn’t fixed. It’s easy to wonder, […]
Tech Files: Building a Cybersecurity Program That Actually Works
Your business probably has cybersecurity. You have a firewall. Antivirus is running. Employees use passwords. Maybe you’ve rolled out multi-factor authentication. Someone is handling backups. When something needs to change, your IT team takes care of it. So you’re covered…right? Now imagine tomorrow morning you need to answer a few questions: Those questions are harder. […]
The Foundation Beneath Innovation: Why Infrastructure Matters to Muskegon’s Future
GMED’s Beyond Boundaries event highlighted the connections between regional infrastructure, business growth, and the technology we depend on every day. By Brent A. Raeth, Managing Partner of CatchMark Most of us begin the workday assuming the essentials will work. The lights will turn on. Water will flow. Employees will arrive. Our internet connection will carry […]
Tech Files: Microsoft 365 vs. Home — When the Wrong License Becomes a Business Problem
A new employee starts Monday. Their laptop is ready, their email address has been created, and they just need Microsoft Office. Easy enough, right? The employee already has Microsoft Office on the computer, so everything appears ready to go. But once they start working, the problems begin. They can’t access the same tools as the […]
Tech Files: Who’s Watching Your Business When You’re Not?
It’s 8:15 on a Tuesday morning. Accounting is processing invoices, employees are answering emails, someone is working remotely, and another employee just received an email that looks like it came from Microsoft asking them to verify their password. Nobody walked into work thinking about cybersecurity. They’re thinking about customers, deadlines, projects, and everything else that […]
Built for Tech: Building a Business That Can Scale
Growth creates pressure. That is not always a bad thing. In fact, growth is often the goal. More customers. More employees. More locations. More revenue. More opportunity. More complexity. But growth does not only reveal what a business does well. It also reveals what the business has outgrown. The informal process that worked with five […]
Tech Files: What Does a Managed IT Service Provider Actually Do?
It’s Monday morning. One employee can’t log into their email. Another computer is running painfully slow. The conference room Wi-Fi isn’t cooperating, and an important meeting starts in 20 minutes. Someone asks the inevitable question: “Who do we call?” For many small and mid-sized businesses, the answer is a Managed IT Service Provider, commonly called […]
