Tech Files: Is Your Business Outgrowing Its Network?

Your business is growing. But is your network keeping up? It started with a few employees, a handful of computers, and a basic internet connection. Everything worked fine. Over time, your business added more employees, new software, security cameras, wireless devices, and maybe even another building. Now employees complain about slow internet, Wi-Fi that randomly […]

The Power Goes Out at Your Business. What Happens Next?

It’s 10:15 on a Tuesday morning. Your employees are working, customers are calling, and everything is running as usual. Then the lights flicker. For just a few seconds, the power goes out. The lights come back on almost immediately, and everyone goes back to work. Except there’s a problem. The internet isn’t working. Your office […]

Cybersecurity Awareness Month: Why It Started and Why It Matters More Than Ever

Every October, Cybersecurity Awareness Month reminds us of the importance of protecting our digital world. But as technology evolves, so do the threats businesses face. From basic computer viruses to sophisticated AI-powered cyberattacks, cybersecurity has changed dramatically over the past two decades. What began as an effort to educate people about online safety has become […]

Tech Files: When the Printer Isn’t Really the Problem

It started with a printer that wouldn’t stay connected. An employee at a local business was having intermittent problems communicating with a network printer. Sometimes it worked. Other times, it didn’t. On the surface, it looked like a pretty typical printer issue. CatchMark stepped in to troubleshoot and was able to restore the printer and […]

The Policy Said You Were Protected. Were You?

The company had done the work. Cybersecurity policies were written, expectations were documented, and a Change Control Board was established to review important technology changes. Then someone asked a simple question: “Is MFA actually turned on for everyone?” No one was completely sure. That question exposed a common gap in cybersecurity programs: Writing the policy […]

Tech Files: Building a Cybersecurity Program That Actually Works

Your business probably has cybersecurity. You have a firewall. Antivirus is running. Employees use passwords. Maybe you’ve rolled out multi-factor authentication. Someone is handling backups. When something needs to change, your IT team takes care of it. So you’re covered…right? Now imagine tomorrow morning you need to answer a few questions: Those questions are harder. […]