ourselves and our customers. We use experience and knowledge
learned to "pay it forward" to other organizations, partners, and customers.
problems, we want to use our skills and resources to solve social problems as well.
This is the guiding principle behind CatchMark gives back.
Technology
Support
Support and consulting for small and medium businesses.
Technology
Solutions
Technology integration to support business operations and security needs.
Cybersecurity
Services
Protect your organization and its data from attacks
Digital Marketing & Media Services
Marketing, development, hosting, and maintenance
We Are Technology Problem Solvers
We Are Technology Problem Solvers
The core of our business is the delivery of technology services to small and medium companies, but we strive to be more. We strive to over-deliver for our customers, build trust with our customers, understand our customers, solve our customer’s problems, and deliver secure, stable, and inventive solutions to all customers.
We Increase Business Success With Technology
Since 2013, CatchMark Technologies has been growing in the IT support services industry. We started our business aiming to offer friendly, fast, and reliable tech services. We have grown to now offer Cyber Security, Connectivity, and Web Services.
We Increase Business Success With Technology
Since 2013, CatchMark Technologies has been growing in the IT support services industry. We started our business aiming to offer friendly, fast, and reliable tech services. We have grown to now offer Cyber Security, Connectivity, and Web Services.
See Our Latest Posts
Stay updated with CatchMark Technology, posting updates and technology tips!
See Our Latest Posts
Stay updated with CatchMark Technology, posting updates and technology tips!
- Brent Raeth
- August 2026
- Blog
Behind the Ticket: Downtime Is More Expensive Than It Looks
Why “it was only down for an hour” is rarely that simple. Every IT ticket tells a story. Sometimes the story starts with urgency. “The internet is down.”“Email is not working.”“We cannot access the system.”“The phones are offline.”“The server is not responding.”“No one can print.”“Our payment system is down.”“The application we use every day will […]
- Kara Raeth
- August 2026
- CatchMark Insights
Tech Files: Tech Files: Did We Shut Off Their Access?
Friday was an employee’s last day. They returned their laptop, handed over their key, said goodbye to the team, and headed out the door. Everything seemed handled until Monday morning, when someone asked a simple question: “Did we shut off all of their access?” Their email account had been disabled, but what about the shared […]
- Kara Raeth
- August 2026
- Blog
More Than IT Support: A Long-Term Technology Partnership
When Industrial Concepts & Solutions was established in 2025, the company needed more than help with a few technology projects. They needed a partner who could help build the right technology foundation and continue supporting them as they grew. That’s where CatchMark Technologies came in. “Industrial Concepts & Solutions was established in 2025. We contacted […]
- Brent Raeth
- August 2026
- Blog
Caught in the Breach: The Day We Went Back to Pen and Paper
After more than two decades in the technology industry, I have had the opportunity to see a lot. I have seen businesses invest heavily in technology to become faster, more efficient, and more connected. That is usually a good thing. The right systems can streamline operations, improve customer service, reduce errors, and give leadership better […]
- Kara Raeth
- August 2026
- Blog
Tech Files: The File That Shouldn’t Have Existed
It was supposed to be a routine computer replacement. An employee was cleaning out an old desktop before it was recycled when they stumbled across a folder labeled “Employees.” Inside were job applications from more than a decade ago, copies of driver’s licenses, tax documents, and payroll records for people who hadn’t worked at the […]
- Brent Raeth
- August 2026
- Blog
Built for Tech: Better Technology Creates Better Customer Experiences
Most customers do not care what technology a business uses. They do not care what software runs behind the scenes. They do not care which phone system is in place. They do not care what project management platform the team uses, what cloud environment stores the data, or what ticketing system tracks the work. At […]
Tech Files: One Email Changed Everything – Why Cybersecurity Matters More Than Ever
Monday mornings are usually busy. Phones are ringing, customers are walking through the door, and employees are settling into another workweek. For one local business owner, though, that routine came to a screeching halt with a single click. The email looked normal. It appeared to come from a trusted vendor, complete with a familiar logo […]
Behind the Ticket: Cybersecurity Is Not a Product You Buy
Why tools matter, but discipline protects the business. Every IT ticket tells a story. Sometimes the story starts with a question. “We bought antivirus. Are we covered?”“We have a firewall. Isn’t that enough?”“Our email has spam filtering, so why did this message get through?”“We use Microsoft 365. Doesn’t that handle security?”“Our insurance company is asking […]
Tech Files: The Computer Wasn’t Broken – The Business Plan Was
Monday morning started like every other. Employees logged in. Phones were ringing. Orders were being processed. Customers were being helped.Then accounting lost access to its server. It wasn’t caused by ransomware. It wasn’t a power outage. It wasn’t even a hardware defect. The server had simply reached the end of its lifecycle. It had been […]
Caught in the Breach: The Alert Everyone Ignored
After more than two decades in the technology industry, I have had the opportunity to see a lot. I have seen major problems announced loudly. Servers crash. Users call. Systems go offline. Phones light up. Everyone knows something is wrong. But I have also seen problems whisper first. A small alert. A warning in a […]